BYOD iPad Tranisition FAQ

Q1 - Is signing out of iCloud all we have to do?

If your child/ren do not want to save any Photos or Videos off their device prior to the migration, that is all you need to do.

Q3 - How do we backup the Photos and Videos on an iPad if the iCloud Storage is full?

The next best way is to use the Google Drive App to save those important memories on the Google Cloud instead.
Each student has an unlimited School Google Drive that they can use for this purpose (username ending in @schools.vic.edu.au)
Alternatively, you can connect the iPad to a computer and copy the pictures from the iPad that way.

Some Parents have found it easier to email or send the important pictures to their device via AirDrop or iMessage or Email.

Q5 - Is this going to remove their Photos, Videos and other items stored on their iPad(s)?

Yes, the migration will remove all content off the BYOD iPad, as the first step of the transition is to 'factory reset' the device. Apps can be easily re-downloaded after the transition from the App Store. For Photos and Videos, you can use iCloud or Google Drive to back up the content, if you wish. There are also other ways that some parents have used, including sending the important memories to their account / device / email.

As per above, we are more than happy to help. To arrange assistance, please message us on XUNO Messaging.

Q7 - I'm not very good with using Technology, what is the best way to get help?

We understand that Technology isn't for everyone, and we all need a Tech-Savvy Friend. We are here to help!

If you are comfortable with giving the Apple ID details to your child/ren for them to type them in at school, we can sit down with your child/ren and help them through the entire process.

It should only take a moment to backup the content they want to keep and we can help them to sign back in, before the device comes home.

If we miss setting anything back up on the device, and you would like help, please contact us via XUNO or by phoning the School Office and we will get it completed ASAP for you. :)

Q9 - Are you doing just H45 and not the H34 class on the 26/11?

We have scheduled Home Group H45 on Thursday the 26/11.
We have scheduled Home Group H34 (ONLY Year 4's) on Wednesday the 2/12.

Q11 - What is the reason behind having to factory reset the device?

In order for us to provide a safer and more secure online learning environment, we are moving BYOD iPads to a new system called Meraki.

As a part of installing this program, we, unfortunately, need to reset the device to factory settings.

Q13 - I'm not sure if I have backed up my child/ren's content properly, is there a way I can check?

Yes there is. The best option is for your child/ren to ask to check with one of our IT Technicians to ensure that their important memories are saved in a safe place prior to the migration.
If there are special circumstances in regards to the important of this step, please make us aware of that via a XUNO Message and a note on your child/ren's device.

Q15 - Will the iPad still function at home as it did before the migration, with games etc allowed to be played at home?

After the transition, games can be re-downloaded from the App Store (ones you have already purchased can be downloaded for free). We will be setting restrictions for School Use that will be automatically removed when the student goes home and then reapplied when they arrive at school.

Q17 - My child has games that have completed levels, can these be backed up or just photos and files get backed up?

For the games with level progress, it is different for each game. Some automatically backup your progress to Game Centre and iCloud, however, some do not. Unfortunately, we won't know for each individual game app until after the migration.

That was definitely a common question with students and my advice to them was Summer Holidays is a perfect chance to re-level up if you have to start the game again. Treat it as an opportunity to challenge your memory of the game and how it works.

Q1 - The new settings are preventing iMessage from working, I use that to communicate with my child/ren after school hours?

We are still trying to perfect the settings for the BYOD iPads.

The intended outcome is that iMessage will be blocked while the device is within the School Premises (School Mode). Once it leaves school, the Meraki App should immediately detect it isn't at school and turn 'Home Mode' on.
In 'Home Mode', all Apps and Settings change over to be controlled by Parents (iMessage allowed).
We haven't been able to fully test this feature with Cellular Devices, however, we do know that this works well with WiFi devices once they connect to an internet connection outside of school.

If you find that your child/ren's iPad is often in 'School Mode' while at home, if you could please let us know and we will investigate and fix that from happening in the future.

Q3 - We cannot reinstall some Apps, I understand that some are for 12+ however, we would like to allow them to use them?

We are still trying to perfect the settings for the BYOD iPads.

While the iPad is in 'School Mode' we only allow 'School Approved' Apps. When the device leaves the school it will automatically change to 'Home Mode', which has no restrictions. It may take a minute or two to activate 'Home Mode' once the device is at home.